I had ordered 5 TENS units, 1 ultrasound and 10 packages of electrodes on July 12. The transaction deducted from my account went through on July 15. I received the electrodes several days later. When I called today to inquire about the rest of the order, the man who answered wouldn't give his name, kept me on hold, when I asked when they were sent, he said, hold on I have to ask, when I asked why they weren't sent out yet he said they were still in the warehouse and I should have them by Monday of next week, again he put me on hold. When I called back and said I would like a refund I already ordered from another company that delivers, and said I had a similar problem last year with several orders and that I see they were investigated for mail fraud and rated an F - with the BBB, he said whatever and hung up on me. Then he called back, again not giving his name and said we were disconnected. Stay far, far away from this company! I am now contacting my friends with the USPS and FBI to check into the mail fraud allegations.
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