I purchased a policy back in early october. I was told the policy would go into effect 3-6 business days. 2 Weeks later I was still not covered. I called to get a group number for my doctor and Daniel refused, He kept trying to tell my Imust pay my deductable first.
I agreed, but to do so I need a group number to process the claims. He would not provide it to me. He kept stateing I need to pay 500. First. Well that is fine and dandy, but how are the supose to know I have meet my requirements???
I want to submit a claim and recieve an EOB. He never answered my question. A month went buy and I still heard nothing. I then recieve some RX. I went to get them and the policy
I have was never processed. There is no record of my policy. I call the perscription plan number and they could not find it either. I got hung up on, pushed into voicemail, and hung up on again. Eventhought they are my provider they would not issue a temp number and bring it up with there other department.
So for 2 months I have paid for a policy and have not been able to use it. Do not waste you"re money on the policy this is a scam!!! I have report it to the proper athorities but beware they do deny all claims!!!
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