This is a formal complaint against Quest Health Plans (Barbara Schneiderman - Agent) and Fortis Insurance Company. These companies collected a $659.54 deposit from us for health insurance, approved our insurance coverage and then never sent us a Policy. We subsequently canceled our application and obtained health insurance from another company.
The law states that we are entitled to a full refund because we never received a Policy. To date and through exhaustive attempts, we have not been able to recover our money. I consider this to be consumer fraud if not outright thief.
Please let other consumers know that if they deal with these companies, it could happen to them too! Thank you.
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