Complaint / Review
Direct to Home Appliances
No merchandise received for purchase of $4545.00

I made a purchase for a cabaret spa from directtohomeappliances.com on 05/28. The sale representative assured me that it would take 3 months for the hottub to be produced then delivered once payment was received.

My check was cashed by directtohomeappliances.com on 06/03. The company is still giving me the runaround today (02/07). It has been very difficult to get in touch with them, and phone calls do not get returned. Directtohomeappliances.com will not refund the $4545.00 for the non-delivered merchandise.

Directtohomeappliances.com continue to give me absurd delivery dates with no intentions of the spa being delivered.