Usacomplaints.com » Health & Medicine » Complaint / Review: Roduve Healthcare Solutions - Slimweightpatch.com Did not send replacement patches for the original patches that failed to stay on my skin. Will not answer as to when. This has been going on since November 6, Netherlands. #631000

Complaint / Review
Roduve Healthcare Solutions
Slimweightpatch.com Did not send replacement patches for the original patches that failed to stay on my skin. Will not answer as to when. This has been going on since November 6, Netherlands

On November 6 I placed an order with this company slim weightpatch.com. I did receive the patches and tried to apply them as instructed but they would not stick to my skin. I immediately called Customer Service at 1-800-493-0268 and talked to a Susan. This was on 11/17/10.

She told me they were having problems with some of the patches and asked me for the batch number which was on the packing slip. I told her I would have to call her back as I did not have the info in front of me. I retreived the packing slip and immediately called her back with the info.

She told me they would ship out replacement patches tomorrow. I have since called and emailed the company without success. The last email was they had already answered my problem.

I did receive a email telling me they had contacted their shipping team for an update and once they have contacted them they will contact me. So far nothing.

I think I am getting the run around and they are a rip off company.



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