I've had similar experiences as the previous posters. I probably visited them ten times and never saw the same doctor or assistant.
When I called in to get a refill on a non-narcotic, non-controlled prescription they insisted that I came in for yet another office visit. When I went in all they asked me was what I was there for, I said the refill and they wrote it for me. All they wanted was the fee for the office visit. My copay is only $20 but who knows what they actually charge my insurance company. That's the reason healthcare is so expensive now.
The straw that broke the camel's back was the referral situation that others have commented on. I had talked to them many times about my allergy issues and they never suggested seeing anyone about it. Finally I decided on my own to call an allergist and found out I needed a referral. Since I had talked to them about the condition before I didn't think it would be a problem but of course they insisted on yet another office visit.
After I explained the situation they still wouldn't help me so I stated that maybe I needed to find a new PCP because it didn't seem like they were to concerned about my business. Like others I received the "We will no longer provide care for you" letter a few days later. I already found a new PCP by that time and now my only regret is that I have to request my records from them and they might take satisfaction in thinking that they dropped me first. Stay away!
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