We were contacted out
of the blue by this agency promising our non-medical home care company
referrals. We were interested in this and told the company we'd discuss it.
After discussing it, we decided not to sign up just yet. When we called Elder
Service Network back (after searing for the phone number because the one on
their e-mail was incorrect) they agent practically tried to bully us into
signing up with them! We attempted several times over the course of the
conversation to say "Thanks but no thanks" and it came down to the
agent saying that "They were a large, cooperate company, not a 'mom and
pop' like us, and was just trying to help us be on the cutting edge but if we
didn't want apart of it, he was just wasting his time. "This rep. Was abrasive
and rude and unreasonable. He wouldn't take a break in his rant to give us
enough time to tell him goodbye so we hung up on him. I later found out that
they made it onto where other people had also complained about this company.
Save yourself money and a headache and avoid these people at all costs.
0 comments