Usacomplaints.com » Health & Medicine » Complaint / Review: Advanced Cleanse - Unauthorized charges on credit card. Did not honor the 14-day trial. #568437

Complaint / Review
Advanced Cleanse
Unauthorized charges on credit card. Did not honor the "14-day trial"

I purchased the Advanced Cleanse product for a 14 day free trial. The confirmation email clearly stated that the last day of my trial was on March 3rd. So I called on March 3rd to cancel and I thought that was it. A few days later, there was a charge for $169.95.
I called customer service and the rep confirmed that I cancelled on March 3rd, but could not issue me a refund. He said I would have to email my request to another department. I asked him to transfer me there and he said they only accepted emails. I submitted the email and they replied stating that I did not cancel within 14 days and declined my request.
This is clearly a scam and I have already reported it to my Credit Card company. They have agreed to remove the charge and handle the dispute for me but I would gladly join a class action lawsuit against these people!


Offender: Advanced Cleanse

Country: USA
Phone: 18662211575
Site:

Category: Health & Medicine

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