Usacomplaints.com » Health & Medicine » Complaint / Review: CVS Pharmacy - Wrong Medication Given. #561473

Complaint / Review
CVS Pharmacy
Wrong Medication Given

I recently brought a prescription to my local CVS pharmacy to be filled for my 2 year old daughter. She was diagnosed with an ear infection and was given a prescription for an antibiotic (Cefzil) by her pediatrician. When I dropped the prescription off the Pharmacy "Tech" (student) informed me that this medication did not come in this particular strength but they would "adjust" it for her. I did not think too much of it when they said this because I know that sometimes practitioners are not always aware of all the strengths that a medication comes in. What I did think was odd was that they were not going to call the doctor to verify this. I proceed to wait at the store for it to be filled. After waiting a while I was handed a box with the medication Cipro in it, also an antibiotic.

I quickly got back in line and waited to question the Pharmicist about this because I was quite sure that this was not the medication that the doctor told me about. The pharmacist was on the phone and was weakly notified that someone was waiting with a question. As I grew more impatient and weary with a sick child waiting I spotted the "Tech" that I originally gave the script to and questioned him about the medication again.

He reassured me that this was the correct medication that the physician wrote for. He still did not call the doctor's office. I left feeling a bit reassured assuming that the tech new what he was talking about and it was checked with he pharmacist. Three days later after taking the medication my daughter woke up with rash on her body. I called the pediatricians office to see what I should do for the rash thinking she was having an allergic reaction to the antibiotic. When I told the doctor that my 2 year old was taking "Cipro" he proceeded to ask again what she was taking. The doctor then informed me that "Cipro" is not usually indicated for children under the age of 16. As the doctors office again checked her chart they saw that the script was written for Cefzil NOT Cipro.

They retrieved a copy of the original script from the store to find that it looked tampered with. It appeared that the docotrs handwriting was changed in a lighter ink to alter Cefzil to Cipro.

My daughter is thankfully o.K. I confronted the pharmacist that was working that night and she openly admitted that the wrong prescription was given but asked why would she change the script if she admitted that it was wrong? I believe that the night I was in the store the tech changed the script after I left the store realizing that he made a mistake and wanted to cover it up.

I've contacted the Corperate offices and I 'm still waiting for them to check the security tapes to see if they can see any unusual happenings. PLEASE CHECK ALL OF YOUR MEDICATIONS!!! If you have a doubt MAKE them call the doctors office!!!


Offender: CVS Pharmacy

Country: USA   State: Pennsylvania   City: Philadelphia

Category: Health & Medicine

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google