Usacomplaints.com » Health & Medicine » Complaint / Review: Eye-Mart Express - TERRIBLE Customer Service. #548647

Complaint / Review
Eye-Mart Express
TERRIBLE Customer Service

On January 18th My girlfriend and that I went into the Eyemart express in Albuquerque, New Mexico. My girlfriend received a watch examination and proceeded to choose the structures and location the purchase for them. We were subsequently informed that people needed to purchase the spectacles in advance before we selected them up 24 hours later. I had been annoyed by this since there is no reference to the cost whenever we had named prior for pricing. I'd to operate towards the lender to obtain some cash to cover the charge. Upon my return I had been informed by girlfriend that there is also one more cost for that contacts. Currently irritated from the entire point I told my girlfriend "Good allows only have them and not return here again" whenever we visited spend the Retail Director Markus only at that area was our cashier. He was really rude after I indicated my disappointment concerning the proven fact that there is No Reference To a separate cost for that contacts. I sensed that it had been absurd they might cost separate for them once the reality of the problem is the fact that they must be incorporated since you cannot have spectacles without contacts!!! Its simply not plossible. Therefore after indicating my discomfort the retail supervisor markus continues to inform me "nicely what would you like us to complete provide you with the contacts free of charge" I replied by stating "you might believe that when buying spectacles that the contacts could be incorporated since the way you cannot look out of spectacles without them" I also informed him "Iam not likely to combat along with you Iam only gonna purchase my girlfriendis spectacles and iam never arriving here again" the ultimate reaction from him was "That Is good, I-donot care". We strolled out-of there excessively hot! Personally I think that which was the toughest support that I've actually obtained from any shop in my own living! I am spending money there that I-donot need to invest but I-do since my girlfriend wants his spectacles! We've to get his spectacles tomorrow morning jan 19th at 11am hill period. Personally I think this scenario requires rectification! My girlfriend and that I have now been disrespected plus they have dropped our company permanently. We are informing our buddies concerning the service-we have received and they'll not be heading there possibly! Please handle this case and create rectification

Really irrate client!!!


Offender: Eye-Mart Express

Country: USA   State: New Mexico   City: Albuquerque
Site:

Category: Health & Medicine

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