The CVS Pharmacist - Mr Milton Nichols at your CVS Drugstore in Silver Spring, at 1290 East West Hwy, MD 20910.
This Is Actually The 3rd period in about 6 - 10 weeks I Have been provided the rude firm-hand with no grin therapy by Mr Milton Nichols, the final bad support directed at me by him being last night (January 7th) around
6.15 pm when I visited get my prescription.
The situations are the following;
A) the First period I had been recommended Lovaza (early 2009) and that I stuffed it, because of the high-cost, I requested the Pharmacy Helper if there is a. He set me onto Mr Nichols who really curtly explained that is exactly what the physician has recommended (using the straight-faced search as though to express do not bother me with foolish issues).
T) Sometime later, GSK delivered me a discount to obtain $ 20.00 off. I got this to re fill my Rx and because the discount had some problem in running, I had been informed by Mr Nichols to cope with GSK myself easily need the refund. The next evening I called-up GSK plus they told me it had been legitimate but (because of specialized issues) requested me to request the Pharmacist to contact them.
24 hours later also I had been declined at CVS for this demand by Mr Nichols informing me that its not their company to contact. Having named GSK to get a 2nd period the next evening, they described the signal or anything to that particular impact needs to be joined from the Drugstore as well as for them to contact to straighten out the problem.
A next visit on the following night for that same issue, a Drugstore Helper required the time to help make the phone and got the required caution / running completed (Mr Nichols wasn't on-duty at that
Period) but alas, them wasn't in-stock and that I was heading offshore on function.
D) Recently, I went set for another re fill. The Pharmacy Associate who assisted me in the checkout joined $ 50.00. I told him that I formerly settled just $ 15.00 (that's co pay of $ 35.00 less the GSK refund of $ 20.00) and confirmed my re fill bill of 31st March. He quickly went using the issue to Mr Nichols who told him anything. I had been subsequently informed from the PA that it's the right cost.
Mr Nichols then went upto me and stated really securely, despite the fact that I might have settled $ 15.00 formerly, the two rules are properly joined directing to it. He snared at me stating, 'I love to advise you that it's today 2010 Friend, as well as your prior re fill was last year. Costs might have altered - we all know nothing else. We simply load it. You'll need to form it out together with your insurance'.
Today, I called Caremark and also the broker who offered me after confirming my specifics stated I Have previously stuffed within the Lovaza recently. I told him used to do not choose it-up (so that as at nearly a day later, the accessibility hasn't been corrected) because of the pricing and asked why the change? He explained it's $ 70.00 when I've been provided 2 weeks of offer (that we didn't request).
Mr Nichols along with being the type of rude with no grin bad customer service company, has additionally for me NOT completed his responsibility by attempting to examine in regards to what might have been the cost variation. He'd likewise authorized the wrong volume of re fill.
A bit more treatment and evaluation on his component (on my questioning) might have quickly fixed this issue as errors might occur. Restoration appears non existent.
For me, I will have to create ANOTHER trip to the CVS Drugstore tomorrow to obtain the right re fill in the proper cost.
You might contact me should you need further clarification. I truly wish you'll have Mr Nichols educated with instant impact before more clients quietly endure his large and great arrogance and bad support.
Really a hassled CVS Drugstore client!
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