This is the biggest SCAM I have ever experienced. Dazzle Smile (aka) and Clean Whites (aka) are in the same fraudulent racket of stealing money from those of us who just hoped to have whiter teeth.
My first mistake was to get sucked in by their mutually self-serving internet ad bearing the testimony of an overworked (but now, elated) mother who had discovered the perfect combination of teeth whiteners in Dazzle Smile and Clean Whites.
Naively, I thought I could benefit from the prodigious research of my maternal colleague.
Pearly whites, come to me! I found that it was all-too-easy to sign-up online for risk free trials from both companies.in seconds, I had passed the Do You Qualify? Tests, and, with my credit card, headed straight for the you pay only the postage page.
At that point, I didnt question the contradictory implications of the qualification test Could ones teeth be too white, or too brown to be scammed by Dazzles product?
Nor did I question the absurdity of the mom as chemist story: what mother would have the time to do the prodigious researchexperimenting (on herself) with hundreds of different whitening products from hundreds of different companiesto find the perfect combination of just two!
Within three weeks of my order, Dazzle had deducted $175.25 from my credit card (two weeks apart: $87.62 each). And Clean White had deducted $79.95.
Dazzles"customer service" (who, told me she worked in Customer Service for Dazzle Smile and 28 other companies!?), explained that the first $87.62 was for the "Free Trial".
I never found any qualifying language on Dazzles website for my costly free trial. Nor was there anything in the trial package itself, which contained product information, only, along with the travel size tube of Dazzle Smile.
At my insistence, a Clean Whites Supervisor pointed out a dainty, pale square, at the very bottom of the sign-up/credit card page on their website.
There, in the smallest font I have ever seen beneath the Huge Red Slashes screaming SIGN UP NOW LIMITED SUPPLY! ; rush it to me! No risk trial! The obligations of the free trial were listed.
Bottom lines:
1) After spending hours on the phone, Dazzle said that they would credit my card $175.25 if I sent their two vials back (unopened).
2) Clean Whites said they would credit $40 of the $79.95, and I could keep the tube of whitener. (uhthanks).
3) Is there legal action that can be taken here? I would be very interested in joining any efforts to bring these corporate con-artists down.
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