Usacomplaints.com » Health & Medicine » Complaint / Review: Cinergy Health - Misrepresentation in Sales process. #488931

Complaint / Review
Cinergy Health
Misrepresentation in Sales process

1. The salesman misrepresented the info about protection and concerning the factual statements about my present medical health insurance:

A. The salesman stated that Chiropractic Treatment was coated within the strategy. After I visited utilize my insurance for Chiropractic treatment, I had been informed about the telephone that Chiropractic Treatment wasn't coated and just coated one workplace visit excluding any adjustment.

T. I had been informed from the salesman that under my present medical health insurance that when I were togo into surgery that I'd need to purchase my deductible first or even the clinic wouldn't handle me. I had been informed that I'd certainly not need to purchase the 10% co pay towards the clinic for surgery under Cinergy since deductibles are compensated ahead of time which the hospitals wouldn't refuse surgery under Cinergy. I simply discovered this isn't correct that my clinic works with me on the cost plan under my existing strategy.

C. The ad on T.V. Was deceptive saying there were no large deductibles however in reality I'd result in 10% of the operations is possibly be much more compared to deductible that I actually have. After I requested the salesman concerning the statements on Television, he deduced that I'd not necessarily need to purchase the 10% since the clinic would need to come after me once they addressed me. I told him, but I had been nevertheless accountable, and he contended with me and repeatedly stated that I didn’t need to spend it-up top and obtain refused.

N. The ad on T.V. Also stated that I really could obtain the insurance with premedical problems, however the info within the files mentioned that I'd not be coated for premedical conditions and any state within thirty days could be examined.

E. I inquired if having Cinergy Healthplan might protect me for almost any medical conditions that show up, he explained yes, however in reality includes a limit on protection. I inquired basically must have extra protection. He explained no and provided the critical condition strategy alternatively for $46/month. After I asked about eliminating the consultant stated that I had been exempt from getting money-back since the insurance is recognized as additional insurance and it is insufficient insurance to protect for major insurance. That's unlike exactly what the salesman explained. Later after I created a proper criticism, they again mentioned it had been different things.

Finally, Cinergy Wellness didn't return the entire quantity of the two weeks of insurance that I'd settled. (30 days prepaid), so when I questioned exactly what the procedure to match the reimbursement was informed to visit my states Insurance Commissioner and create a criticism.


Offender: Cinergy Health

Country: USA   State: Florida   City: Aventura
Site:

Category: Health & Medicine

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