Usacomplaints.com » Health & Medicine » Complaint / Review: EDiets.com - Charges your credit card on file even though it is expired!. #473688

Complaint / Review
EDiets.com
Charges your credit card on file even though it is expired!

In all the years I have bought internet memberships and items from many companies, I never had a company charge my card on file after the expiration date. Well eDiets.com will do that and then when you dispute the charges they will blame your bank for letting the charges go through. EDiets.com customer service reps are very rude and they believe they are not braking any laws by charging expired credit cards. When I called my bank they told me that when they receive the charge they understand it is legit by the info they receive from the company, but if they have an expired credit card they should not charge my card. Well my problem right now, eDiets.com is blaming my credit card company and the credit card company blames eDiets.com. My credit card company automatically cancelled my credit card and issued me a new card and will dispute the charges as fraudalent charges. So the saga begins and hopefully ends well with a refund. We will see!

Don't even bother with this company because when it comes time to close your accounts or dispute charges they will step all over you and they make it seem like there's nothing you can do about it. Goodluck!


Offender: EDiets.com

Country: USA   State: Florida   City: Ft. Lauderdale
Address: 1000 Corporate Drive Suite 600
Phone: 9543609022

Category: Health & Medicine

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