Usacomplaints.com » Health & Medicine » Complaint / Review: LensCrafters - Glasses broke in 4 months. #463233

Complaint / Review
LensCrafters
Glasses broke in 4 months

I bought fresh modern contact spectacles from LensCrafters 4 weeks before. I truly don’t worry about brand brands or off-manufacturers, but I actually do worry about how difficult the spectacles are.in my own childhood I had been very difficult on my spectacles, and managed to get a place to obtain polycarbonate lenses in titanium structures. I’m a desk jockey today, having a peaceful lifestyle, but I still create a point out purchase difficult spectacles.

And So I was excessively amazed once the body of my new glasses clicked, just like a bad bit of pewter. This occurred after I was simply readjusting my spectacles on my encounter – the lens body clicked right under my left earpiece, delivering the remaining contact.

So much for “titanium.”

After I went in to the shop (Lenscrafters at Shaw & Blackstone in Fresno) I confirmed the clerk my damaged body, and he explained, "we are able to repair this for $". Used to donot actually notice the cost - I had been currently speaking... And that I was getting loud about this also.

"I simply purchased these spectacles, they are allowed to be Titanium - and they clicked after I was simply readjusting them on my face! ”

"No they're not." he explained.

"What?"

"They're not Titanium." He directed in the body..."We do not get this to design in Titanium."

I am afraid I blew up then. I paid $400 for all those spectacles outofpocket, AFTER my insurance paid $150 for that body and contact. What's worse is the fact that these were OFFERED in my experience as "Storage Titanium" - I had been said to be ready to bend the body without splitting them.

After I began referring to fake ad, the salesman abruptly transformed his brain and agreed to substitute the structures instantly, at free.

I told him, "Good. Achieve this. Today." And he did. Then I quit. I still don’t have titanium frames. I don’t understand what these structures are constructed of.

After I got house, I requested my new pc spectacles (with storage titanium) and my new prescription sun-glasses (Additionally storage titanium structures) for less than $50, from Zenni Optical. Www.zennioptical.com.

This is my 3rd purchase from Zenni, and that I've been pleased with all my spectacles purchases from their website.

This Is Actually The next and last period that I’ll permit LensCrafters to mess me. After I got these spectacles, I requested LensCrafters to simply substitute the contacts in my own aged “Memory Titanium” structures. They stated that they might not achieve this given that they no further maintained the right size lens blanks. Then your saleswoman went into her tune and party to market me my present alleged “titanium” structures.

Lenscrafters sucks. And I’m on the market for an honest spectacle organization that provides great support, good costs, along with a no-hassle contact replacement plan. Anybody know of this type of business? Or could it be only a fantasy?


Offender: LensCrafters

Country: USA   State: California   City: Fresno

Category: Health & Medicine

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