Usacomplaints.com » Health & Medicine » Complaint / Review: LensCrafters - Crappy customer service. #399531

Complaint / Review
LensCrafters
Crappy customer service

I bought cups from LensCrafters. After 8 weeks among the nose patches broke off the body. I had been informed these were unfixable and that I had a need to purchase a new body. After I taken care of the body, I had been informed I really could go to some jewelery repair center and also have it welded. But obviously which was just at "momentary" repair. Per week later I returned to ask about my new body. Lo and see, it's today no more available. Therefore, I really could will have the enjoyment of buying another body AND fresh contacts for 50% off. HUH? Therefore my $600 expensive spectacles are now actually likely to charge me another $400. I don't have $1000 to invest on a single set of spectacles that survived just 8 weeks. They desired to cost me $219 to get a new body, and undoubtedly at 50% off it found $116. Then it'd be another $300 for brand new contacts at their 50% off. I arrived home and discovered the same body they state isn't any longer on an internet site for $113 with FREE delivery. And so I imagine today I will discover why they are able to provide a 50% off alternative to the very first year. Everything is marked-up 100%. You realize the organization promoting the body for $113 continues to be earning money, so LensCrafters isn't dropping just one cent by causing you to purchase a alternative to their bad poor structures. And of course the body in the site has a 12 months company's guarantee. Where's that at LensCrafters? Only one more bit of data they hide to create more income. I'm today considering the chance of the class-action suit against them. I'd need to speculate just how many different customers-they have scammed when their body fails within the year and abruptly it becomes "unavailable" and today they've to buy a whole fresh group of spectacles.

AVOID THIS RIPOFF SHOP! Inform anybody and everybody their promise is useless!


Offender: LensCrafters

Country: USA   State: Idaho   City: Boise

Category: Health & Medicine

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