Complaint / Review
Milford Smiles (Dr. Ted Goldberg)
Deceptive Billing Practices - Poor, Uncaring Service

I went to this dentist for a root canal. It took them more than two years of pain and a few thousand dollars spent to get the root canal.

They kept drilling out the tooth and offering temporary treatments. They talked me into getting other work done and stated that any work on the ailing tooth would be included in the final cost of the root canal, crown and core build up.

I later found out that my insurance was billed for two procedures that I never received. This robbed me of my insurance cap and precluded me from future benefits on two teeth.

I was in pain for two years and when I finally received my root canal, the dentist watched TV instead of looking at my tooth! He kept jabbing my cheek and jaw as he watched the news instead of paying attention to the procedure. Yes, they have TV's not for the patients but for the dentist himself.

Overall, my teeth are worse off than they were two years ago when I started. I've lost insurance benefits on two major teeth, endured pain and suffering, paid for duplicate procedures, and this company will not even return my correspondence.

Please stay away!