Complaint / Review
Puremeds
Fradulent practices

I was the victim of credit card number theft. My credit card was used in over 30 fraudulent transactions, 3 of which was PureMeds.com. The product came to me and I knew that I didn't make this purchase so I wrote return to sender on the box and put it back for mail pickup to be returned.

More activity showed up on my account so in my conversations with the bank's fraud dept. They said I should return the product so the company would give me a refund. Since I received a product in the mail (probably because a lot of companies will only send to the address associated with the credit card) they could not credit that money back to me it would have to be through the company whose product I had received.

When I called today to report this incident an extremely rude customer service representative told me I did not follow their rules and mail the product back accordingly that she would not refund my money. This was absolutely insulting to know that this company will get their product back (it may cost them a little postage) and they will re-sell it again and I'm out about $90.00 total.

Stay away from this company. Any company that does business like that it is relying on fraudulent practices for a majority of their income.