ChangingShape.com is an online fitness site that claims to offer personal training along with software geared to supposedly help you keep track of your progress.
The site advertises about 13 email addresses, creating an image of being a large organization that will be there for your support
1) The customer service is POOR - the only way to receive communication, it seems, is to complain to authorities like the BBB... At that point in time, you are likely to hear from this "one person organization" in an effort to avoid being given negative marks from the BBB, whom which it claims to cooperate with
2) The company boasts an endorsement from Fitness Magazine all over its site as an enticement to visitors to sign up for its program. However, when asked, Fitness Magazine has yet to confirm and/or justify this endorsement
3) The Terms and Conditions of the site are designed to deceive the public and evidently results in collecting a minimum of $10 to all sign-ups that never gets refunded
4) The software of the site is faulty - it does not function properly and is confusing as well
5) The image created on the site is NOT lived up to. This is the epitome of a poor weight loss/fitness program founded by an individual with poor moral standards and a lack of integrity
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