Usacomplaints.com » Health & Medicine » Complaint / Review: Healthrider - Buggy Diet Software, No Customer Support, Refunds Nearly Impossible. #4237

Complaint / Review
Healthrider
Buggy Diet Software, No Customer Support, Refunds Nearly Impossible

Whatever you do, don't be suckered into the Healthrider software. I used their software demo, thought it was great. Then I decided to buy the full version online. They charged my credit card almost 30 bucks, but the software program was loaded with bugs.

They have a complete page devoted to all of the bugs you find when trying their software, yet they still sell it. Customer support is non-existent if you are looking for email from them or a person on the phone.

Horrible service, program does not work. Refunds are laughable. You fill out a 2 page questionnaire and search for all kinds of numbers and such that are impossible to find to get a refund which must be mailed in to them.
Don't make the mistake.



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