Usacomplaints.com » Health & Medicine » Complaint / Review: Consumer Health Benefits Assoc - They are liars. #418435

Complaint / Review
Consumer Health Benefits Assoc
They are liars

I received a call about this insurance... I spoke to a guy over the phone for over an hour... I kept on asking about the program and if he could e-mail me something so I can see what the offer is... After going over alot of information, like that it was an 80/20 insurance and that I would have to pay 20% I finally decided to do this... I then asked him if my doctors were in the network and he actually looked them up and both were in the network...
He then said that I had to answer questions and that I could only answer them the way he told me too... I was a little skeptical again and when I answered them, I answered them differently and he actually got on the phone and told me not to say that, to say only what he says...
I then received the information in the mail and I started to read it and I made a doctor appointment. When I went to the doctor, I had to pay 80 % of his actual office visit...
This program is a discount program, not an insurance...
I was fired over a year ago from my job of 17 years (by no fault of mine) and lost my insurance... I had just found out a year before that I had Multiple sclerosis... So medical insurance is very inportant to me... I called this company after my doctor visit and I was on hold for about a half hour beofre I hung up... I then tried to get on to the website and that didn't work either. On February 7 I went into the website after leaving a message to cancel this, I went into the website and sent them a cancelation on their information page... I then received a call back on Monday morning with a number to contact to talk to someone... I talked to this woman that said that I now have to pay for my February payment because the cancellation was too late... They never received it and they just took the money out of my account... I am going to the bank to get my money back but I now would like to try to get my enrollment fee back...


Offender: Consumer Health Benefits Assoc

Country: USA   State: Florida   City: Coconut Creek
Address: 4875 Coconut Creek Parkway
Phone: 8776872422

Category: Health & Medicine

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