Usacomplaints.com » Health & Medicine » Complaint / Review: Kroger Pharmacy - Incorrect reading on prescriptions. #393092

Complaint / Review
Kroger Pharmacy
Incorrect reading on prescriptions

I'd only started likely to the shop area a couple of months before to obtain medications filled and also the pharmacy techinicians were pleasant and correct. Additionally, before I quit the final technology mentioned I'd one re fill remaining before I had a need to possess the physicians office phone a different one in.

Therefore, each day before Christmas I visited get my prescription all to discover the pharmacy technology who had been there mentioned she didn't view it within the program. The pharmacist who had been there also mentioned exactly the same. I had been extremely upset with this particular insufficient professionalism. The Pharmacist on-duty was Charles and both actually through their fingers up and covered me down.

I asked when they might contact another technology that relayed it in my experience plus they mentioned they woul not but, these were performing all they might that was a rest. The pharmacist was focusing on additional medications and started to speak really rude and inappropraiate in my experience stating, "We create our living from this why might we be suggesting anything that's not the case & I would like to let you know a tale about, this & that"

All of The Managing Pharmacist from the title of Charles was performing at the moment was getting off the topic by attempting to notice his self-talk about anything totally reverse of what I had been there for. I had been relaxed and kept my composture completely through. I had been not attempting have small-talk and he explained you have to escape and that I will need to contact the supervisor. Therefore, I mentioned, " Great please do so." I described my scenario towards the supervisor and he was far more receptive, skilled, and supportive.

When the change supervisor arrived to him his entire attitude transformed he was enjoyable, good, and served as though he'd been skilled with me all-along when he'd not. And started to lay and state he was performing all he might to assist me. Once they did nothing.

Once The other technology came she investigated the machine and instantly discovered the prescription and records within the program and had my prescription re filled within virtually no time. How propersterous is the fact that.

Today, imagine if it had been anything much more serious where I really could not delay. And there have been worse and serious effects as a result of shortage of his none responsiveness and insufficient professionalism.

He actually must be firmly punished or eliminated.


Offender: Kroger Pharmacy

Country: USA   State: Georgia   City: Stone Mountaion

Category: Health & Medicine

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