This is my 4th attempt to resolve shipping information from Dejavu:
ATTN Dejavu,
I would like to cancel this order ASAP. This order was placed on 12/08/08 and as of 12/19/08 I STILL do not have a shipping confirmation. I had to re order from another company due to your lack of communication and now it has cost me 7 times more ($43.99) in shipping fees to get this before Christmas. Because of merchants like "DeJaVu Perfumes" that knowingly did not or would not communicate such delivery issues concerning an obvious deadline... Christmas, I will not ever recommend anyone to purchase or order from "DeJaVu Perfumes" for any reason whatsoever! I have checked your web site and noticed that now you do NOT have this product available. When I placed the order your company failed to notify me that there would be any delay or that this product was not available. Consumers should be made aware of such issues in advance to avoid such additional cost to the.
As this economy continues to flounder, It really amazes me that a company like yours is still able to perform as your web site states "one of the best online retailer.com built its business foundation on several core, family values including honesty, integrity and loyalty. As a family-owned business, we understand the importance of remaining true to these core values. Our contact information At this time, the best way to reach us is by e-mail [email protected] We will reply to your inquiry between 24-48 hours. — quot;
As of 12/19/08 I still have not received an answer as to when I will receive my package. This was going to be my 1st Christmas gift to the man I will marry. No Thanks to "DeJaVu Perfumes" for this has made a very difficult year even more stressful. I will know, and do my best to let everyone else know, not to even bother with "DeJaVu Perfumes" to avoid further disappointments in the New Year 2009.
Happy Holiday's
Sincerely, Angela
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