Usacomplaints.com » Health & Medicine » Complaint / Review: Grace Salon Spa - Do not go!. #341106

Complaint / Review
Grace Salon Spa
Do not go!

Grace salon spa in mt pleasant south carolina is a total joke. I first just went now and again for a trim of my very long hair. I took care of my own color.
However, i later decided to let them handle the color because it was getting to be too much of a job for me with the extreme length. I wanted light brown hair.
From my natural dark brown hair.

I brought in 2 pics for the stylist to look at to know for certain what my goal was. First i just had them do just a root touch up. I could not tell any change in color whatsoever. I really was, obviously, not impressed.
And for this i paid over $100 dollars for.
Not happy with that-

I tried to fix the root color myself - and altogether got the overall color wrong, and went to them to fix the whole of the color. I mentioned "highlights" along with an overall base color lightening up. Again, i just wanted it to be a light brown hair. With maybe some added highlights. Thinking that they would first fix the base color problem, then maybe add some highlights according to my preferences.

I got a hairstylist named, "shirley", and she did nothing but 2 processes of foil highlights to me.
This cost me over $200 dollars altogether.
My hair looked like a baby-chick. And she said we were finished. My look was complete. And i told her this is not what i wanted. And that i thought i looked like a skunk. Because the light part of my hair was entirely too light, and the dark remaining part of my hair was entirely too dark. So between the 2 contrasts-
i, in all fact, looked exactly like a skunk.
She said she would fix it free-of-charge starting a whole week out from that very day.

How wonderful i now have to wait a week for your mistakes, that you charged me for...

Here i am looking absolutely ridiculous for almost the entire month of august (fun summer-time, right?)
all this time waiting on her to finally just do what i have been asking for, showing her in pictures,
and paying dearly for (over $300 dollars-worth all altogether).

But, also, the overall health of my hair has been irrepairably damaged from the double-foil process this salon and "shirley" performed on me. This process should have never been done in the first place to me. Let alone twice.

"shirley" did not care for me as she should have,
and very regretably offered her services to me "free-of-charge" to fix the utter mess she has made of my beautiful hair.

I honestly do not want her hands coming at me at any price. I have absolutely no faith in her whatsoever any longer. Obviously so. Nor do i even want to go to another stylist there at the same salon to try and fix this. Even though this is what i was promised after complaining to management.

I have no faith in anyone at grace salon spa anymore.
I would not take a dead cat to grace salon spa.

My hair is now in the hands of an expert colorist who i finally have confidence in. The utter mess that grace salon spa made of my hair is going to be fixed completely.

I however will never have faith, trust, or business with grace salon spa ever again.

I would recommend to you that you never visit or think of grace salon spa in mt pleasant south carolina.

Do not put your precious, lovely hair in the hands of "shirley". At any salon. And do not put your precious, lovely hair in the hands of grace salon spa in mt pleasant south carolina.


Offender: Grace Salon Spa

Country: USA   State: South Carolina   City: Mt Pleasant
Address: 10 RESOLUTE LANE
Phone: 8438843248

Category: Health & Medicine

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