I wnet to color my hair at REGIS in VANCOUVER WA, I asked for an all-over color. My hair used to be long and in great condition. When she colored it, it turned into a green color, so she decided to put lightener all over my hair. She also cut my hair. So When i came home about 7 inches of my hair was gone!!! My bangs were crooked, my hair in the back was layered crookedly, which I didnt want layered, and WORST of all my hair was orange with yellow!!! But on top of that it was fried in places. I cried for days.
I went there everyday and they kept telling me we cant do anything u need to talk to our manager, when I asked to speak to the manager, she was never there. I called the corporate ofc, yelled at they and had to wait 2 daqys before getting an answer which is we can refund for only that haircut. RIDICULOUS I went into the salonog the next day yelled at them, called the corp ofc from the salon and make them look at my hair. Finally they sais they will refund my money. Refund is one thing, My hair is still orange and very damaged. I went from long beautifull hrealthy hair to looking like a oopmpa loompa.!!! DONT EVER GO TO REGIS, they are INEXPERIENCED, and RUDE!!!
Olga
vancouver, Washington
U.S.A.
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