Yes, I know there are many reports already written about this "organization" and I only wish I knew about them before I visited this place for my "free fitness evaluation." Our sales person, Eric I believe his name was, truly seemed caring and interested our situation. Like fools, we bought the stupid package because it sure sounded good and we both wanted to get in shape. He assured us that it was "an agreement, and not a contract" and we could get out of it at anytime by calling. Well, after signing up and being given the little journal to track progress with, and reading the explanation, we realized we were duped. Circumstances changed, and like everyone else on this board, even after calling and talking to multiple managers, we knew we were stuck.
The workouts with the trainers are a joke. There are some good trainers at this facility, but the vast majority are underage kids there to pick up young women and hang out. Many of the so called trainers are "manager trainees" and know nothing about training, are paid on the number of people they con into signing up, and when actually asked questions about physical fitness just stare blankly back at you. This is sad. The few trainers who do care about clients and actually try are ridiculed and disliked by their coworkers. A workout usually consists of the trainer standing there, giving you directions on how many reps to do, and then counting. At the end, they write in your journal, tell you that you did a good job, and move on to the next victim. There is no plan, no instructions on what to do for the rest of the week, no analysis, no anything really. It is sad to note—that you are probably paying at least 40.00 for the session, your traininer is getting only 6.00 of that. Thus, it should be no surprise why trainers are late or do not show up to work, or better yet leave after a week. My first one left after two weeks after apparently doing more than just training a client, if you know what I mean.
You can see the professionalism or lack thereof from the minute you walk in. There are usually only a few trainers actually with clients. The rest are hanging out and eating and talking. You will see sandwiches, pizza, tacos, and a variety of junk food being eaten. Phone calls are being made, and if you try to get their attention while they are eating, watch out. You will be made to feel very stupid and rude. One recent conversation was overheard in which the manager of the trainers stated that, "when I see people, I don't see them as people, I just see dollar signs." Great attitude.
To summarize: if you need personal training in the area, go elsewhere. There are plenty of other facilities around Oswego/Aurora that offer true, professional training by qualified and certified trainers. If you go through with your free fitness analysis, DO NOT SIGN the contract!
If you are just looking for a decent place to work out, this facility is fine. The equipment etc. Is in grat shape because its new. Just beware that you are walking into a carlot.
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