About 5 months ago i order this product on line; with the understanding that i could cancel at any time. Wu-Yi Source deducted for the first shipment; i was not satisfied with the product so i called and followed with an email for them to cancel.
A representative contacted me and after he could not get me to keep receiving the product he said that the order was cancelled. For a while i did not see any deduction.
Then bam! They have started deducting from my account again; and i am not receiving any product from them! I contacted them via phone when i told the representative my concerns he told me to call back because they had i
Installed a new program and it was not up and running completely! They are taking $19.95 out of my account without my permission. I am a senior citizen with a husband with very serious medical problems; i can't afford for these people to take money out of my account whenever they want to. Please help!
Devonlewhitakers, Tennessee
U.S.A.
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