I called Aspen dental and made an appointment for a cleaning and check up. They gave me a whole battery of x-rays and then the dentist gave me a cursory exam. The dentist then sends me to the Office Manager who proceeds to set me up for a deep tissue cleaning, replacement of 4 fillings, and 4 new crowns. I have no pain or sensitvity issues. I never got the cleaning.
I told them I wanted the 4 cavities taken care of and made another appointment. When I got there, they had me set up for a deep tissue cleaning first. I was upset because that is not what I set the appointment up for. They then had to check with the dentist to see if was able to do the fillings without the deep tissue cleaning. He said yes. They asked me for the payment before services were rendered. When I got in the chair, they started to give me a whole new line of sales crap.
Aspen Dental has no interest in you as a patient. It is not a family dentistry office. They get you in under false pretenses and then try to up sell you on everything under the sun.
They do not practice dentistry in the best interest of the patient. They should be investigated by the Attorney Generals Office for their business practices.
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