BBB writes about Body of Change on it's website www.phoenix. BBB.org/commonreport It reads as follows:
The company responded to complaints by addressing the disputed issues and exhibiting a good faith effort to resolve the complaints satisfactorily. Generally, if within the Bureau's desired frame, a company resolves a complaint to a customer's satisfaction, or provides a meaningful specific response to a complaint, even if it doesn't fully satisfy the customer, it is considered to have provided a satisfactory response to the complaint.
How do you like that can of worms? Body of Change doesn't have to satisfy the customer's complaints because they got you hooked like a sucker on their fishing pole and the Better Business Bureau passes them through like a business that takes care of their responsibilities. Sounds like chums to me!
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