» Health & Medicine » Don't bother trying to cancel your membership - it won't work

Complaint / Review
Massage Envy
Don't bother trying to cancel your membership - it won't work

I signed up for a 12 month membership with massage envy in March July, I moved and was never able to get there. They continued to charge me $50 a month. I called and asked to cancel my membership because I never had time to come in. They said unless you move 25 miles away from a massage envy or show proof of death, you can not cancel. 25 miles may not sound far, but in Atlanta traffic, it is at least an hour drive! So now it is February, they have taken $350 and I have not had any massage. I have one more month and I will be done.

By the time this is over, they will have taken $400 and given me no service. Not only that, the massage therapists absolutely suck. They are right out of school and not even worth $50. I do not recommend going here at all!

Offender: Massage Envy

Country: USA   State: Georgia   City: Alpharetta

Category: Health & Medicine


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