Usacomplaints.com » Health & Medicine » Complaint / Review: Select Specialty Hospital - Ripoff Refuses to Provide Medical Care. #232176

Complaint / Review
Select Specialty Hospital
Ripoff Refuses to Provide Medical Care

My father was admitted to Select Specialty Hospital in Grosse Pointe in June due to a need for intense physical therapy and rehab. At the time of admission he had a tracheostomy and oxygen for breathing. The type of care he needed was very specialized and Select is the only facility in the area that specifically specializes in this type of care. From day one the care he received was beyond horrible. He would wait over 45 minutes for a nurse to attend to his needs, most of the staff was nasty with him and treated him like a child, etc. My mother and I had to be there constantly, as that was the only way we could monitor the care he was receiving. One day when we were there, he was sitting up in a chair and needed to be put back into bed. The aides came in as physical therapy had left for the day, they were going to transfer him on a hard board back to bed, even though he had a broken tailbone. I about lost it and told them they would not do this, they proceeded to slam the door in my face. We battled every single day with this facility, they hire mostly temp employees who do not care about the quality of care they give, we even had one nurse tell us he was a "non-violent" offender. Multiple times I had to contact the CEO Linda Steiger due to the lack of care, she always had an excuse for every concern we had.

Due to his lack of care, he ended up with pneumonia again and was placed back on a ventilator. The doctors agreed he needed to be back in Intensive Care at a hospital. He was transfered back to ICU which was 3 1/2 weeks ago. Now he is again ready to be placed back in a rehab facility. Like I stated earlier, Select has the entire market on this type of care. We were very against sending him back there, but we had no choice, so we chose their facility in Pontiac, as there is a different CEO there and felt that maybe things would be different. A rep from Select came out yesterday to evaluate my father and we were told that the type of care they provide would not be appropriate for my father. Gee it's funny since they are the ONLY ones that specialize in this. We are now faced with the hard decision of putting him in a nursing home where he will certainly wither away and die or putting him in a rehab facility in Lincoln Park, which is about a hour and a half from where we live. Select refuses to provide him the care he desparately needs because my mother and I had the guts to stand up for him and call them out on what was not right. Stay far away from this facility if at all possible, it's the biggest nightmare imaginable.


Offender: Select Specialty Hospital

Country: USA   State: Michigan   City: Grosse Pointe
Address: 159 Kercheval Avenue
Phone: 3136402244

Category: Health & Medicine

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