Usacomplaints.com » Health & Medicine » Complaint / Review: Steel Bridge Medical - Ripoff Charged my bank account $99.95 and I did not order anything. #227498

Complaint / Review
Steel Bridge Medical
Ripoff Charged my bank account $99.95 and I did not order anything

I ordered a sample for $6.95, the money covered shipping only. Today I was charged $99.95 for another bottle that I did not order. When I called them they said that I automatically signed up and that it told me in bold letters on the website that I was signing up for it. Well, I went back to their website and acted like I was going to order another free trial offer and NO WHERE ON THEIR WEBSITE DID IT MENTION ME SIGNING UP FOR AN AUTOMATIC SHIPMENT OR ANYTHING ABOUT A 14 DAY CANCELLATION PERIOD!!! I have called my bank and they said that we can dispute it. I have printed out every web page from the beginning until I got to the spot to enter my credit card info for backup. When I called Steel Bridge of course they said "If you were a competent adult you would read everything on the ordering page and you would have seen the automatic deduction!" Of course you can't send this stuff back and they do not do refunds. When I mentioned to them that I was going to report them to the Better Business Bureau they told me to go ahead because I authorized them to do this. Well, I am going to file anyway because I have the backup showing proof that I DID NOT authorize them to do anything!!!


Offender: Steel Bridge Medical

Country: USA   State: Nevada   City: Las Vegas
Address: 6170 W. Lake Mead Blvd. #518
Phone: 8005978533

Category: Health & Medicine

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