Usacomplaints.com » Health & Medicine » Complaint / Review: Quality Generics (Aclepsa.com) - Bait and switch tactic. #200836

Complaint / Review
Quality Generics (Aclepsa.com)
Bait and switch tactic

[email protected] - 12-23 05:59: 15

Dear Philips,
Thank you again for informing us about this issue. There is nothing Bogus about this. Your previous order was late and you were intially marked for 50% as you accepted the reship, but you were however later refunded and our 50% bonus doesn't hold for refunds. This is the reason why it switched to 20% free pills for refills. Thank you again for the message.

Best regards,

Edwin
Customer Support Team
Customer (PHILIP *) - 12-21 22:39: 01

Jane, you need to look at your site. It is bogus. On the first page it says 180 pills. When you click to order and go to the second page, it changes to 144 pills. Your company is using a "bait and switch" tactic. Your company owes me the difference - 36 pills or I will let the proper authorities handle this.

[email protected] - 12-21 22:31: 40

Dear Philip,

You have received the 20% bonus with your order as a returning customer. Everything is correct.
Please feel free to contact me anytime. I am glad to be of service to you.

Regards,

Jane
Customer Care Team

Customer (PHILIP L*) - 12-20 19:20: 01

#61110150931. I received 144 pills but your advertisement shows, from the first page on your advertisement, that I should have received 180. Is this your type of "bait and switch?"

[email protected] - 12-20 18:34: 59

Dear Philip,

What is the order number? Please feel free to contact me anytime. I am glad to be of service to you.

Regards,

Jane
Customer Care Team

Customer (PHILIP L*) - 12-19 19:42: 00

OK, George either send me the difference of what your site showed or I will send all of the emails to several places. Places that you do not want them to go. I noticed that you have changed your email advertisement. Let me know when I can expect my pills you first showed. That is the difference between 180, as advertised, to the 144 pills you delivered. That is 36,100 MG pills. Let me know your decision or the first move is to send all of these emails to the credit card support.

Customer (PHILIP L*) - 12-18 22:13: 00

George, something funny is going on with your site. I ordered 180 pills @ $260. When I went to the second page to continue, the order was changed to, and I received 144 pills @ $276.00. I have tried this many times now and the same thing happens. It appears that you are doing the "bait and switch" tactic. Please explain this to me.

[email protected] - 12-18 00:53: 34

Dear Philip,

The 50% bonus means that you will get 50% more pills from the amount that you order. I.E. If you order 240 pills, you will get 360 @ $480.00.

Please, log into our website as a returning customer using your e-mail and date of birth, you will automatically receive the bonus, while placing the new order.

Please, feel free to contact me anytime. I am glad to be of service to you.

Regards,

Jane
Customer Care Team
Customer (PHILIP L*) - 12-16 23:23: 01

This order did come in Friday. Thank you George, even though it was very late. I have a question. If I order the 240 120 = 360 @ $480.00, as your note, see below, you are going to send me an extra 180 tablets? (A total of 360 180 = 540 @ $480.00?)

[email protected] - 12-09 21:09: 07

Dear Phillip,

You should expect your order #61110150931
Generic Sildenafil Citrate 100mg — 144 Pills
by December, 19. So, you will receive 50% bonus pills with your next order with us. Feel free to contact me.

Thank you,

George
Customer Care Tea

Customer (PHILIP L*) - 12-09 19:56: 00

Thank you George; so I can expect to receive my order no
later than Tuesday, December 19. If you come through, I will immediately place another order to receive the 50% bonus pills. Please let me know it I misunderstood you. Thanks, Philip

[email protected] - 12-07 08:54: 46

Dear Philip,

I have sent a request for reshipping of your order #61110150931
Generic Sildenafil Citrate 100mg — 144 Pills
by express mail. It takes 5 to 7 business days to get it to you. Sometimes there may be difficulties in delivery, and perhaps this was the case with your first order. I ask you to wait and I am really sorry for the inconvenience. Please, inform me about your order if you do not get it.
For the inconvenience I will mark you to get 50% bonus pills free on top of your next order with us.

Thank you,

George
Customer Care

Customer (PHILIP L*) - 12-07 06:39: 00

Please send the express mail to: (REDACTED FOR SECURITY PURPOSES)
Philip L* Maililng address: When will my ETA be? Again I am disappointed with your service

[email protected] - 12-07 06:28: 07

Dear Philip,

I'm sorry for the troubles. Your order #61110150931
Generic Sildenafil Citrate 100mg — 144 Pills
was shipped, but probably was lost in mail or it must have been held at customs. I can either send your order by express mail (with no additional charge). Could you please confirm your shipping address in this case? Another option is to refund the money to you. Please, let me know about your decision.

Thank you,

George
Customer Care Team

Customer (PHILIP L*) - 12-07 05:42: 00

I have not received my order and it is late please let me know when to expect it

Customer (PHILIP L*) - 12-07 05:42: 00

I have not received my order and it is late please let me know when
to expect it.

[email protected] - 12-01 09:52: 33

Dear Philip,

Your order #61110150931 Generic Sildenafil Citrate 100mg — 144 Pills
was shipped on 11-13 via Regular Mail, so it takes 10-14 business days for delivery. Business days are all calendar days excluding weekends and local holidays. So I ask you to wait a bit. Please, inform me about your order if you do not get it.

Please be assured that in case of any misfortunate events (you are not receiving the order, you do not like the product etc.) you are guaranteed to receive your money back. To do that just contact us by e-mail or telephone (whichever way you consider convenient) and let us kindly know of your decision to receive a full refund.

Best,

George
Customer Care Team

Customer (PHILIP L*) - 11-30 22:33: 49 Order #61110150931

When can I expect my order?


Offender: Quality Generics (Aclepsa.com)

Country: USA   State: Wisconsin   City: Nevis
Phone: 8006240634
Site:

Category: Health & Medicine

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