I signed up for LA Weightloss in April with the intentions of losing 20 lbs. When I signed up I was told that if I maintained my goal weight for a year I would receive half of my money back - minus the intial set up fee. That was an incentive for me to pay $615 (including the set up fee). Never in that time was I told that in order for me to be able to receive a refund I would not only have to maintain my weight but use the LA Lite bars per their instructions. It was not until the 3rd visit, which was my 2nd day on the 2 day start off diet that this was communicated to me. They were asking me to pay like an extra $800 something dollars for LA Lite bars to carry me through the year (which by the way was a deal because it was in bulk). However I had just payed $615 2 day prior to that and did not have $800 more to pay (money does not grow on trees for me)- so we went through my options and of course they did tell me that I did not have to do the LA Lite bars but they could not guarantee my weightloss and I would not qualify for the refund.
I at that time told them that if I had to do the LA Lite bars in order to receive my refund that I was not going to be able to participate in their program. They did offer some other choices but at that time I was not feeling very comfortable in the whole situation. So I asked for my money back, it had not even been a week since I had signed up. It had been 3 days. I thought by law I had 3 days to cancel any agreement and be able to receive my full money back. Of course they put me off until Monday. When I spoke with the Area Supervisor I received a different version of what the rebate program was and of course more options but I really just wanted my money back.in the end I was offered a full refund but I have to wait for 6 weeks - which is pretty sad considering they had no problem taking my money in 1 second. I am going into my 5th week and am hoping this all works out as I have not seen any sign of refund. On a brighter note I will add that my sister n law does use LA Weightloss (different center) and she has been happy with her center.
0 comments