My medical insurance company purchased a Nebulizer for me 3/26/04. Since then I am still being billed monthly rental fees. I did not realize this until recently so I called them. They said they show my account on rental status not purchase.
I told the representative that I have insurance paperwork showing it was purchased on 3/26/04 and she said that I must have the wrong paperwork because it was never purchased. I told her the paperwork shows that my insurance was billed 270.00 for the item, that the write off amount was 152.00 and that my portion was 35.40 and yes I have now paid them 59.70 and I want my refund.
She refused to get this taken care of and says that it is my problem, not hers.
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