In joining Mademoiselle's I was given personal attentionon the day they consulted me and assured this was what I would be given regualrly for the money I was spending. I was ignored from the start and never given the promised guidence on weight training or the monthly weigh in.
The facilities in Aurora, Colorado were filthy. The weight machines were either being sent for repair or not avilable for use due to long lines and waiting to be used.
The whirlpool would frequently be shut down to be repaired. The "girls" would be too busy with their own exercizing to help assist others on equiptment. I not once EVERY saw the help clean off the machines after use and this was after sweaty people used the machines. Same goes for the tanning room! I went in to complain and was refused a refund!
Mademoiselle told me that my membership was national to find the only place they have these Spas are in 6 locations in the Denver Metro area. They refered me to a Women's Workout in Illinois when I moved to find it was sold and the new owners did not accept my membership.
I was sent to collections from a private Mademoiselle collector and still had no closure even after contacting Better Business Bureau of Colorado.
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