Category: Furniture & Equipment » page 6
Complaints, reviews, scams and fraud reports

Online ordering

I ordered the complete mattress boxspring and frame online from Sears and it was delivered on the 31 of May 2012, on the 10 of June 2012, I discoverd that the matress was sagging already, I called and told them of it, since the mattress was a quality item, I requested a exchain for a better quality mattress and I ...

Ashley Furniture
Customer Service

A leather sofa was delivered to my home by Ashley furniture drivers. A few days later I noticed the sofa was not sitting properly on the wood frame. Called the store, was referred to customer service 866-864-0118. Got hung up on several times, a date was set for technican to come out and never showedm, turns out it was on a ...

The Brick
Terrible customer service

Long story short... Bought a sectional couch for $1700 which should be a great price for leather couch. Only it wasn't leather, it was "bonded leather". We found that out when it basically fell apart within a year. No matter how much we complained, and even had their repair guy out to look, they did nothing. We paid for a ...


Report Guardsman to the FTC (Federal Trade Commission) to protect us consumers. I reported a claim after 20 days. Prior to that i already called Ashley Furniture where i bought the furniture, they told me to call Guardsman and have the policy number ready. I do not have the poicy, so we tried to look for it first. It was ...