I ordered the complete mattress boxspring and frame online from Sears and it was delivered on the 31 of May on the 10 of June I discoverd that the matress was sagging already, I called sears.com and told them of it, since the mattress was a quality item, I requested a exchain for a better quality mattress and I would pay the extra amount but I told them it had to be exchained and delivered on the same date.
After the runaround they told me that i would be done and I would get a convermation on the telephone that is three days ago and not a word from sears.com.
Hopefully you could do something about it.
Reginald E. Purvis, Coos Bay, Oregon
[email protected]
541-808-2226
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