I requested a marble host thru Madison Sitting also it mentioned bright on thr desription however it appeared ivory that we desired Ivory-and so I named their customer support before putting the purchase to ensure it had been ivory not bright and also the image could be exactle the way the host might appear-before it had been shipped I obtained a contact from Madison Sitting declaring I have to make certain I'm house and also to make certain the shipping peiople examine my purchase therefore if it's broken or not proper I really could decline it and deliver back without any extra shipping fees. Once again I called customer support and confirmed when the shipping everyone was conscious of this process because of I'd be house alone and wouldn't have the ability to manage a sizable bundle to check on on my own and that I was informed yes they know-all concerning the procedure. Well when it had been shipped the man (Jason) droped it down about the reverse for this to become exposed and that I mentioned this must be exposed and examined before I signal since I obtained a contact this needed to be completed-he declined and contended me down-I actually went and got the e-mail and study to him he nevertheless declined he was really rude-I had been so upset-so he quit, when my spouse got home and could start the bundle the marble about the host was certainly not ivory as on the web but a yellow shade-I named Madison Sitting and delivered them an email. They replied back saying have a image - I did so that and delivered to them-and after 5 times simply delivered back it appears to be exactly the same color which was it-I sent them again staing you havce not assisted me this isn't the color within the ppicture and that I need anyone to choose it-up or deliver me a prepaid postage to deliver back-didn't notice back from their store in times and so I sent them back easily couldn't get any help I'd contact BBB plus they sent me back and mentioned they talked with ACME (PROVIDER) which it had been exactly the same shade so that they cannot do something so easily wish to return it I'd need to protect the price of delivery-I sent back once more that it had been not the colour that it preferred like of course if the driver might have opened the deal and that I might have observed this quickly he might have obtained it back-Effectively I eventually speak with the supervisor Ann who'd not provide me her lastname-she was probably the most rude individual I've actually handled-she screamed out me the whole discussion-spoke in my experience like I had been nothing and mentioned she wasn't likely to do-nothing about that since which was the colour of course if I needed togo the BBB she didn't care and wouldn't provide me-any comapny info-explained to obtain it myself! I've never in my own existence needed to cope with anybody of the character as well as for one to be considered a supervisor of the business where the clients are spending your income thru purchasing and also you handle them such as this and inform them the things they observe and just how they experience-I had been so annoyed I really could not really consider right-I wisj I'd have browse the evaluations before I requested together-there team is hoorrible and also the just good individual may be the recorded communication speech. I did so record them towards the BBB-anything must be achieved with this specific organization!!! Please don't buy something from their store or you'll proceed thru H — as well as for the sole several individuals with great evaluations I suppose which have to create a quota somehow&BEWARE!!! I still wishing to possess this delivered to Madison Sitting at no extra price in my experience&They try to delay you out for you are able to proceed after dark one month return promise!!
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