Usacomplaints.com » TV & Radio » Complaint / Review: Columbia House DVD Club - Unauthorized Charges. #367058

Complaint / Review
Columbia House DVD Club
Unauthorized Charges

I obtained an email from Columbia Home stating these were having a totally free delivery purchase. (the only real time I'd actually purchase something from their store was once they were having free delivery since their delivery and handling costs are obscene. I place the things I needed in my own wagon after which attempted to look at. I really could not check-out since my charge card on document had terminated as well as their program wouldn't I would like to revise my card expiration time. Given that they easily eliminated all phone numbers in the site, I e mailed them-and informed them what happened. I told them I needed to-order these things underneath the free delivery supply but couldn't which I'd nevertheless prefer to spot the purchase but that I had been not paying shipping costs. I particularly informed them when these were likely to cost me delivery, I had been not purchasing something. Columbia Property Customer Support replied to my email all good and stated they'd be hapy to assist. I responded using the items which I needed and required they verify the quantity with me just before really completing the purchase since I had been not likely to pay delivery and handling costs. They never replied in my experience, they simply went forward and put the purchase and billed me $30 delivery and handling costs for three sets weighing significantly less than 2 lbs. They immediatley charged my charge card so when I published to protest (due to class there's no quantity to phone), they explained I'd need to wait before purchase came and create declined, return to sender onto it and deliver it back. After I got the bundle back again to the postoffice to come back it, I simply requested the woman to inform me just how much it'd have cost me to deliver it easily might have needed to purchase it. $2.95. And so I was overcharged by $27 for delivery costs. I've delivered the bundle but have yet to possess my cash delivered in my experience. I've also informed them that I'm ending my account and also have not obtained reputation of this both. I'm truly amazed there's never been a-class activity against these clowns. For anybody available that's considering joining this membership, go from me, it's cheaper to visit wal mart and simply get them and never need to cope with the frustration.


Offender: Columbia House DVD Club

Country: USA
Site:

Category: TV & Radio

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