Usacomplaints.com » Furniture & Equipment » Complaint / Review: Paradise Furniture Willard, UT - Poor customer service. #763769

Complaint / Review
Paradise Furniture Willard, UT
Poor customer service

Originally this appeared just like a fantastic organization. The sales expertise was fairly relaxed. They explained the furniture might get to 1-3 months, and they'd contact when it got in. Not a problem. 2 5 months later I began questioning when the furniture had appeared however, and so I named. The worker explained that it'dnot appear before next Friday. It was outside the 3-week screen, but I drew it-up and produced preparations to get a vehicle to assist me transfer the things to my home. Friday sheets around, with no telephone call. I named within the morning for standing on my products and also the worker explained that she'd defeat my info and contact me back. 2 hours later and that I have not noticed something. I call-back and obtain an answering machine. For fifteen minutes I call-back and obtain only an answering machine. After I eventually got your hands on somebody they explained that my products weren't anticipated about the subsequent Friday or Tues shipping, but they might learn more from the center of in a few days. What?! This really is today PER MONTH after I requested the furniture within the first place. I'm not really a satisfied client. I inform the worker that I would like to stop my purchase and also have a return. She subsequently shows me that their plan is the fact that A - 20% restocking charge will be billed in my experience. A WHAT?! They do not have the furniture within their shop plus they wish to cost me for restocking? That is ridiculous. She asks me repeatedly easily actually browse the base of my bill telling me of the. It is simply sooooo handy they do not calculate shipping for 1-3 months, as well as their order termination to get a complete reimbursement is just advantageous to seven days following the purchase. This virtually guarantees when they've issues that they'll acquire some cash out-of their poor unsuspecting clients after they've been jerked around. I advise the worker that I'm nevertheless an unhappy client, and have what she is likely to do to create this right. She claims they are able to provide free scotch guard. Whoop de doo. I request free shipping. She allows. Atleast today I actually donot need to organize using the vehicle operatoris routine to obtain him to generate out to Willard. I'll never purchase from Heaven again. I'd motivate one to try to escape as quickly while you could.


Offender: Paradise Furniture Willard, UT

Country: USA   State: Utah   City: Willard

Category: Furniture & Equipment

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