Usacomplaints.com » Furniture & Equipment » Complaint / Review: Marlo Furniture - Beyond frustrated. #539828

Complaint / Review
Marlo Furniture
Beyond frustrated

I bought my furnishings from Marlo in Alexandria, Virginia on Blackfriday to make the most of the advertised free shipping. It had been planned for shipping that next Sunday. I received many automatic calls to verify my shipping period. Once they turned up, 45 mins late on my shipping day, they declined to place any work into looking to get my couch into my condo. They merely kept showing me it had been too large and requesting me to signal a waiver to be able to ensure it is healthy. Our door wasn't too slim, these were reluctant to remain it-up or to raise it beyond attempting to proceed straight-through the doorway.in attempting to cope with this, the deliverymen unearthed that I had been lacking my dining area table. After I talked towards the dispatcher, they informed me the desk was backordered until mid-January, which in my own recurring verification calls no body explained. Therefore, I declined the purchase since I'd coffee tables with no couch and dining area seats with no dining area table. 24 hours later I talked with my salesman and selected a smaller couch simply to guarantee shipping next time. I had been guaranteed this period could be greater which this couch was in-stock. Well, ofcourse it wasn't; backordered before 18th of December. I talked to some customer support consultant who assured me the additional products on my solution could be kept before couch arrived in. About The 17th of Dec I named and was informed that my couch and seat had are available in plus they might provide about the 19th. About the 18th I obtained a phone the coffee-table (exactly the same types which have previously been shipped which I had been informed could be kept) were today sold-out before end-of the month. After I talked to some customer support consultant I had been informed there is nothing that would be completed and he or she declined to move me to anybody or elsewhere. After I contact the shop I'm focused back again to the exact same client call-center that may not do something to resolve my issue. Our shipping is impending nevertheless because of ideal in the region so that they MAY or mightn't provide tomorrow. I'm beyond disappointed and simply need my furniture. It's been nearly per month today!


Offender: Marlo Furniture

Country: USA
Site:

Category: Furniture & Equipment

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