Usacomplaints.com » Furniture & Equipment » Complaint / Review: Bel Furniture - After sales service. #808537

Complaint / Review
Bel Furniture
After sales service

Firstly, I bought a three-piece sectional couch, a rocker recliner, a table for 8 with all 8 seats along with a carpet. Overall price around $5000 therefore in no way a little purchase. Purchase day was end-of nov. Salesman was extremely curteous, useful plus a satisfaction to cope with. Listed here is where everything goes wrong, first shipping contains desk 8 seats, 3seater section of sectional, 2seater section of area and part portion of couch. I declined anything except the two placed. The remainder was used enjoy it have been utilized on show for a long time, the color was icecream and was more or filthy brown when it came. Desk was completely damaged and cracked, seats were damaged and damaged and chipped overall it had been a catastrophe. Shipping two, early december, three placed sofa, 8 seats, dinner table and part sofa, again the table and chairs were damaged cracked and damaged, I declined 4 chairs and also the desk. The part couch was damaged and was declined. The three placed was approved as well as in good shape. Shipping three late dec contains table, seats, and rocker recliner. Rocker couch appeared and smelt like ex-display design it had been dirty, damaged, and usually horrible. Desk and seats were damaged damaged as well as in a dreadful condition. The deliverymen has additionally utilized spot to chips created about the trip towards the home, the spot was still-wet and also the chips were large. Shipping 4 Jan 21, company positioned of desk seats, part portion of couch and rocker recliner, desk and chairs was exactly the same collection which was delivered in shipping 1 and so I declined again and part couch was just like previously shipped. I approved the rocker recliner because it was fresh. Constantly over the last 8 weeks I've voiced to 3 supervisors at bel furniture plus they haven't bs in a position to solve the problem. Coping with the corporation is heck! The after-sales service is terrible, I'll NEVER buy out of this organization again and that I advise off anyone who describes them, this is actually the toughest service, and of course the ineffective supervisors, Bill and Raymond who do not worry about the after-sales service. They ought to bs dismissed. On the part note anything was compensated entirely within the shop, so that they received cost and today 8 weeks later I still have not obtained what I settled for. DON'T BUY FROM THE CORPORATION YOU'LL REGRET IT! I'll revise this article whilst the tale continues.


Offender: Bel Furniture

Country: USA

Category: Furniture & Equipment

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