Usacomplaints.com » Furniture & Equipment » Complaint / Review: Ashley Furniture - Leather Den Set (and 2 Reclining Chairs). #459455

Complaint / Review
Ashley Furniture
Leather Den Set (and 2 Reclining Chairs)

For more than 28 weeks I've been informed a pack of lies out of this Whirlpool, al shop—We informed the deilvery employees that anything was wrong with among the leather reclining seats plus they stated they CAn't consider it back oncee we closed for shipping but when we contact the store they'll look after it by changing it. I struggled with this particular shop for 14 weeks before they explained the shop guarantee stops 12 weeks after shipping—they'd then deliver a "fix" guy to correct the split leather, and curved steel inside—all he did was pressure mess the whole right-side of the seat as well as extended screws—it proceeds to tear the leather, is like a mattress of stones, and also the system doesn't function correctly. I subsequently concentrated my interest about the warranty organization (I had been billed over $400 for this extra warranty) plus they stated they'll just repair the problem onetime then that problem isn't any longer under warranty—I requested them to repair the whole seat by changing—instead of piecemeal—they chuckled—they shipped me some leather skin plus some steel components 11 weeks before—neither the warranty organization or the Whirlpool Al shop might contact me to possess this fixed.By 5-15-09 I've experienced connection with the Overall Store Manager (JohnnyMartin) and also delivered a scathing mail towards the organization—Johnny states the collection continues to be stopped and today he is able to just aspire to repair it instead of substitute it&we will notice... Ion the mean-time I've invested $14,432 for several 3 children areas to become refurnished (not at ASHLEY) and also over $7,392 in additional furnishings (Not at ASHLEY) and also buying total office collection (~$5,000)... And yes these were informed of the likewise—I also delivered them copies of bills so that they could recognize I had been not only producing this up... I'll never let one red cent to visit ashley furniture in my own remaining lifetime.

marc


Offender: Ashley Furniture

Country: USA   State: Alabama   City: Hoover

Category: Furniture & Equipment

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