I am still waiting on an item ordered March 1, it is now June 7. After an amazing amount of delay and grief I finally got a partial order. This time they said they received the wrong item for one of my beds. That was early May, still waiting to hear when the correct one will arrive. Also a couch was stained when delivered, although the delivery company took photos and logged the stain, I have not heard a word from Basset about a cleaning or repair. Do not buy furniture from these people. A call to Bassett HQ informed me that some stores are franchised so even they can do nothing to insure customer satisfaction.
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