We had a bedroom set delivered this afternoon from the Manassas VA RoomStore.
The deliverers tracked mud up the stairs and into the bedroom. This was only the beginning.
After they left I discovered that the wood behind and underneath the drawers was covered in mildew on at least two of the pieces. Because the drawers do not slide out or lift out, I had to unscrew the back panel to confirm that it was mildew and get pictures.
We are seeking a full refund and they better not try to stick us with a restocking fee for their mildewed furniture.
So far their customer service representatives have seemed fairly helpful in expediting the return. We will see if that proves to be the case.
0 comments