After Hurricane Katrina ruined the Mississippi Gulf Coast, I bought 2 leather couches from Ashley House Shop in Mobile, Al in January. I observed instantly they were not truly quality since the leather about the couches truly did not fit. I'd settled over $1000 for every couch. I identify since I ought to have named instantly, nevertheless, my loved ones have been via a tough year... My 56-year old spouse endured an enormous coronary attack in March lingered 4 weeks, died July 17; Hurricane Katrina got ashore on August 29, we'd 3' of water in my own home; my 85-year old Mom had 2' of water in her house with no flooding insurance, she died in March. Therefore, you realize after I bought the two couches in Feb I had been essentially determined.in March I approached the Ashley Shop and informed them concerning the couches. Their response was..."you're 14 days out-of guarantee, but we will come take a look at them." And, they did... Originally informing me, "also poor!" But, after much reassurance for them, they determined they'd reupholster the couches and might deliver the leather to my home. The very first of April 4 containers came, I named Ashley, planned an individual in the future upholster the couches... On April 25! Well, he arrived today... There is no leather in virtually any of the 4 containers, just 12 pillows... For just two couches. He named the "customer support" division (and, I take advantage of that phrase generally)... They'll "return with me." Whatever. I've approached the Ashley Corporate Headquarters, but their reaction is actually, "we just market furniture towards the shops, they create their very own guidelines." That is really annoying. The service-man got several images of the couches... The splotchy leather, the armrests which are smooth... But, since I had been 14 days out-of guarantee, I'm just-out of fortune... $1000 couches must last greater than a year. I truly want to fill them equally up and consider them towards the Ashley Shop in Mobile, AL and stay them out-front to alert the customer NOT TO actually store Ashley. We about the Gulf Coast possibly created these people wealthy after Katrina.
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