Complaint / Review
Ikea
Asked for payment for second delivery after refusing broken one

I haven't received my second delivery after I refused the broken package of the first delivery for 10 days.

And a man is asking me for money for the new package every day. I called IKEA customer service around 7 times.

All of them told me that the problem is in the store, and told me to wait for a call back, but no one called me, except the one who asks my money. He knows that I didn't get my package, and he always called me after I called IKEA customer service. I don't know whether the problem is in the IKEA store or in the delivery company, but it is definitely a swindle.