Complaint / Review
Ikea
Remind to check IKEA return policy before buying. - downy comforte

I purchased downy comforter at IKEA and opened it for a check at home.

I did not like it and wanted to return it.

But store manager rejected he return due to the package being open.

IKEA policy is no way to return any bedding products once the package is open. The manager told me that it is their policy and they can not return it. They have to throw them away if those products are returned.

Everyone must know that it is not possible to return for fabric and bedding products if their packagings are open. It was so surprising to me. How customer can buy those products at IKEA.

Also store manager was not kind and I was not happy from his customer care.

The store location is stoneblair mall at Plano TX.

Please check IKEA return policy before buying. I bought it at regular price but it was denied to be returned due to packaging open.