Usacomplaints.com » Foodstuff » Complaint / Review: Tom Thumb Grocery Stores - Rude customer service. #590733

Complaint / Review
Tom Thumb Grocery Stores
Rude customer service

I went in to the Tom Thumb Supermarket (purchased out by SafeWay Supermarkets) on Bryant-Irvin Method and would return for trade 2 out-of-day deals of Swanson Chicken Broth that my spouse and that I had bought the prior month, but we did not have our bill. I described shortly towards the worker behind the table by what had occurred - we usually destroy our shop bills following a couple of days, therefore anyhow, the worker would do it for me personally, however she mentioned something similar to - "this isn't present in our Products Checklist" and that I was amazed, as it was evidently on it last month once the cashier scanned them-and we taken care of it.

So then some dark Low-Food Ground Supervisor desired to be considered a wise man and began mumbling something about, Someone chose to cleanse their units and desired to return this old material. And, "We offered each bundle of the Chicken Broth last month."

Wow. That is definitely incredible, viewing no additional supermarkets offered almost all their inventory that rapidly. He then started muttering anything under his breathing as he extended to place some issues right into a container - he was about 20-feet from the Client Service Table where I had been standing. So anyhow, I looked directly at him and stated, Thats a REST! And also to the worker: Never mind - simply MAINTAIN it! And that I quit the out-of-day chicken broth about the table, and started strolling out of the shop - the supervisor began to declare anything condescending like, Nicely go right ahead and provide you with the re - - I kept my palm up and stated, really fully, No, FORGET IT! You are able to maintain the material! And quit the shop.

I'll NEVER return to a Tom Thumb Supermarket again. For me, the Ground Low-Meals Boss was rude and ostensibly called me a liar since he did not wish to return a measly $5, - for just two obsolete products we bought. Thatis concerning the SORRIEST 'customer support' you are able to provide a once-faithful client, therefore thatis good - we realize.

And that is all great - since we visited Albertson's Supermarket simply outside and bought the food products we WERE initially likely to purchase in the Tom Thumb Bryant-Irvin Opportunity Shop. We invested near to $200, - for that issues we required, and that I could guarantee you that I'll be processing a study about the online Customer Complaints websites.

Essentially, the main point here is - you've DROPPED a (previously) faithful Tom Thumb client.


Offender: Tom Thumb Grocery Stores

Country: USA

Category: Foodstuff

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